Price Doctor Privacy Policy

This Privacy Policy governs the manner in which Price Doctor collects, uses, maintains and discloses information collected from users (each, a “User”) of our website Pricedoctor.co.uk (“Site”) and any associated Social Media pages. This privacy policy applies to the Site and all products and services offered by DIY Doctor Ltd on the Price Doctor Website.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How we use collected information

Price Doctor Ltd may collect and use Users personal information for the following purposes:

• To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently
• To improve our Site We may use feedback you provide to improve our products and services
• To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service
• To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes if you have given us your permission.

We do not sell, trade, or rent Users personal identification information to others, unless specifically requested to do so. This will only occur should you require an introduction to a verified tradesman and your permission will be sort before you proceed with the particular service.

Your Business Data

Price Doctor will not sell or rent your business data to a third party. We may share generic aggregated information not linked to any customer.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Our email mailing list is hosted and managed by Infusionsoft whose website can be found at www.infusionsoft.com. In our email messages we may provide information product and service updates and information from third party providers of products and services which we think may be of interest to you. If you have subscribed to our email mailing list, but do not wish to receive it in future, please follow the “unsubscribe” instructions contained in each email.

Card Payments

Credit card details are not recorded, copied or saved by DIY Doctor or Price Doctor. We do not share customer details with any third party under any circumstances, except as necessary to process your payment with the payment processor. If you require any more details on this, please contact us here.

Third Party Websites

You might find links to third party websites on the Site. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Changes to this privacy policy

Price Doctor has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

General Data Protection Regulations (GDPR)

Price Doctor Ltd is a ‘data processor’ under the GDPR rules that come into force from the 25th May 2018.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

DIY Doctor Ltd, The Workshop, Newbury Works, Coleford, Somerset, BA3 5RX

Price Doctor Privacy Policy last updated: 12:37pm 08/10/19.